Privacy Policy: Tracking and Remarketing Tools

In order to constantly improve and optimize our range of services and to advertise and promote our products and services, we use so-called tracking technologies. We use the services of Google Analytics, Branch.io, Firebase and Crashlytics. In detail below:

Google Analytics

Google Analytics is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Netpulse uses the Google Analytics functionality “User ID” via all platforms on the Netpulse Services to gather information on the usage of our services by you, both locally and globally to improve and help us analyze the Netpulse services.

Data on the usage of the applications is gathered with the download, installation and usage of the application on a mobile device. This contains the following: device model, geographical information (only insofar as you chosen to configure your device in this way) or the operating system installed on the mobile device (iOS, Android) as well as aggregated data on the usage of the application. An identification key allows individual users of the application to be identified. The user’s login information is not stored or processed. The resulting analysis on the usage of the application helps us to improve our service, to develop new features and to optimize our focus on the needs of our users. You can opt-out from the collection of the data directly in the settings on your mobile device. For Applications on mobile devices from Apple (iOS operating system) and Android you can opt-out in the App Privacy settings. However, please note that sometimes opting out will prevent you from using the functions of the applications to their full extent. Further information regarding Google Analytics data protection policy can be found under https://policies.google.com/privacy

Branch.io

Netpulse uses the Branch.io service, a service provided by Branch Metrics, Inc. in 2443 Ash Street, Palo Alto, CA 94306, USA, for improved user experience. The service allows simplified interaction by the user with Netpulse products across various devices, channels and platforms. Branch.io recognizes if you access our services in ways other than through our app. Branch.io directs you to the store of your respective provider of the Smartphone operating system to download the app if you wish to (there is no obligation to download this unless you want to).

Branch.io will record the operating system and version, date stamp, API key (ID key of the application), application version, the equipment model, manufacturer and ID number, the iOS ID key for advertising (an identifier which allows iOS to collect information about the download), the iOS ID key for vendors, Android ID keys for advertising (an identifier which allows Google to collect information about the download), the IP address and network status in order to improve user guidance. The listed data, in particular the IP address, will be used only for the purpose of providing a link to Netpulse products and for a limited period only across the iOS and Android platforms with those other third party app providers which also use services and participate in the Branch.io network. Branch.io may also use cookies under certain circumstances. Please see above or further detail below of the Netpulse data protection notice regarding the use of cookies and how these can be blocked or deleted. You can object to the recording of data by Branch.io by following this link: https://app.link/optout. Further information regarding Branch.io data protection policy can be found under https://branch.io/policies/#privacy.

Firebase

Firebase is a development platform for mobile and web applications which is administered by Google. Netpulse uses Firebase in its Apps to analyze user behavior. Activity data, i.e. contact gestures, scrolling or user interaction, is collected and stored. This data is recorded as part of this service and is not linked with actual user data as part of the service by us. Further information about Firebase can be found under: https://firebase.google.com/support/faq/ and about data protection under https://www.google.com/policies/privacy/.

Crashlytics

In addition, our Applications also use Crashlytics, a service provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103 U.S.A. This service supports the improvement and troubleshooting of our Applications by collecting and storing usage data. More information in relation to this service can be found by visiting https://try.crashlytics.com/terms/privacy-policy.pdf.

Google Maps API

‘Locations’ feature in the app which allows checking the fitness facility locations uses Google Maps API, a map service, to display an interactive map on the Android applications. By using Google Maps information about your use of this service (including your IP address) will be transmitted to a Google server in the USA and will be stored there.

Google may transmit the information obtained through Analytics & Maps to third parties that process such data on behalf of Google or as otherwise permitted. Google will process store and use this data in accordance with their own privacy policies, please see here: https://www.google.com/policies/privacy/.

Apple Maps API

‘Locations’ feature in the app which allows checking the fitness facility locations uses Apple Maps API, a map service, to display an interactive map on the iOS applications. By using Apple Maps information about your use of this service (including your IP address) will be transmitted to an Apple server in the USA and will be stored there.

Apple may transmit the information obtained through Analytics & Maps to third parties that process such data on behalf of Apple or as otherwise permitted. Apple will process store and use this data in accordance with their own privacy policies, please see here https://www.apple.com/legal/privacy/.