Collect More Feedback Seamlessly
Members provide feedback on their smartphones with just a few taps, unlike email surveys that look like spam and have a low response rate. With Mobile Feedback, you now can instantly see feedback from all of your members in real-time.
Discover Upsell Opportunities
Members consistently giving positive ratings can be targeted with additional products and services, like personal training.
Prevent Members from Quitting
Clubs can use negative feedback from members to take action and address concerns before they become cancellations. Each feedback entry comes with member contact information so you can immediately reach out to them.
Improve Quality of Service
Staff perform better when they are being rated. Operators can use feedback to prioritize goals and motivate staff to improve.
Utilize Positive Reviews
Members giving positive reviews will be prompted to post their reviews on Yelp.